• Contact Us - Walmart - Walmart Corporate
  • Pharmacy Help Center - Answer Detail - Walmart
  • Pharmacy FAQ Updated Pharmacy FAQ: How do I contact customer ..

Rx 4 Less - Prescription Discounts

$0.00

Updated on 04/13/2016: After my failed attempt to pick up my mother's previously unfilled prescription, I called the Walmart pharmacy at 20910 Frederick Rd., Germantown, MD two days after the first failed pick-up. Despite my having spoken with the pharmacist on duty on Saturday, despite my having called a store manager who said he would be passing on my concerns to the pharmacy manager, when I called on the following Monday at noon, as suggested by the store manager and another pharmacist, the pharmacy manager claimed to know nothing of the situation. Long ago, in a time when people understood service, stores kept a shift log. Every shift manager entered things like no-show employees and customer complaints. Every day, managers coming on duty had to read and initial the log. Walmart should try this... if it cares to improve.

Updated on 04/13/2016: After my failed attempt to pick up my mother's previously unfilled prescription, I called the Walmart pharmacy at 20910 Frederick Rd., Germantown, MD two days after the first failed pick-up. Despite my having spoken with the pharmacist on duty on Saturday, despite my having called a store manager who said he would be passing on my concerns to the pharmacy manager, when I called on the following Monday at noon, as suggested by the store manager and another pharmacist, the pharmacy manager claimed to know nothing of the situation. Long ago, in a time when people understood service, stores kept a shift log. Every shift manager entered things like no-show employees and customer complaints. Every day, managers coming on duty had to read and initial the log. Walmart should try this... if it cares to improve.

Reviews

Home Delivery Prescription Program Drug List Revised 9/13/2015